We will always protect your privacy and will only use the information that we collect about you lawfully and in accordance with the Data Protection Act 1998.
We will hold and transmit your information in a safe, confidential and secure environment.
The information we request from you is to ensure we provide you with excellent service, including regular updates regarding the Company and its Products.
Please click here if you want us to provide such updates by email.
Please note that we may also provide you with marketing updates by email if you order goods and services from us and include your email address as the means of contacting you. You will be entitled to opt out of such future mailings by notifying us that you do not wish to receive them.
We will need to ask you:
We will never collect information about you without your consent nor would we sell or pass on customer information to other companies.
The information we hold will be current and accurate. You can email or write to us requesting to view the information. If you find any inaccuracies we will delete and/or correct it.
Any questions or comments regarding privacy are welcomed.
We use your IP address to help diagnose problems with our server and to administer our website. Your IP address is also used to help identify you and your details on our database.
These tools use ‘cookies’ - text files kept on your computer to collect standard internet log info and movement on the website in an anonymous form. The info generated by the cookie (including IP address) is transmitted to Google and Clicky. This info is then used to give us a better understanding of how people use the website.
Starting 14.8.14 we are running an experiment - using Google Analytics & AdWords remarketing codes to log when people view specific pages on this website. This will enable us to provide targeted advertising in the future.
We're always looking at ways to improve Brooks - if there is any aspect of this website or our policies that causes you concern, please send us your feedback and we'll investigate.